General Returns Policy FINAL SALES: All sales of Gift cards, e-gift certificates, cosmetics, jewelry and items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds. All returns and exchanges must be presented with the original receipt and within 14 days from the date of purchase. Returns may not be accepted if this strip has been removed or if items are soiled, and may be sent back to the customer. Faulty goods: Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced. For all faulty items outside of our Returns Policy, please contact zenloungeindy@gmail.com¬†Colors: We have made every effort to display as accurately as possible the colors of our products that appear on www.zenloungeindy.com. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.